Email server upgrades

We are making some improvements to our incoming mail servers that we'd like to tell you about.

The result will be more checks identifying what is spam and what isn't before it gets to your mailboxes.

At this stage, we have scheduled our incoming mail upgrade to take place on Tuesday, September 14th.

The main impact your users may notice is that they will receive a lot less spam to their spam folder. This is normal. Because of the precision of these additional filters, we can stop most spam at the gateway level, rather than letting it make its way into mailboxes. As a result, less spam gets delivered to the spam folder.

The initial response may be linking less spam to there being some sort of system error. We can assure you though that less spam is only a good thing and that our systems are working correctly.

We are also looking into future upgrades that will include message archiving, email encryption, email continuity and advanced policy control. 

Alternative Aspect is on Facebook!

It was inevitable, and we are happy to say we now have a Facebook page for Alternative Aspect.
You can find us at Facebook here...

Ticketing System

In order to handle issues more efficiently, we are implementing a new ticketing system. This system allows us to ensure that all issues are received, and responded to in a timely manner.

Please begin using this immediately to report any issues, or questions.

There are numerous ways to open a ticket, so you may choose whichever you are most comfortable with.

E-Mail:
Send problem details to ticket@alternativeaspect.com.
You can include any information you’d like, and also attach files.

Website:
http://alternativeaspect.com/ticket
Here, you can create new tickets or check status of existing tickets for your email address.

Phone:
(585) 200-3110 x1 x1 x2
You can open a ticket over the phone, however you will be unable to track it’s status via the web or email.

Live Chat:
http://alternativeaspect.com/chat
This works fine, if you can catch us online. 

If you have any questions or comments about this new system, please let us know (Contact).

Alternative Aspect's SmallBusinessSite

Alternative Aspect is happy to announce that our SmallBusinessSites are available and ready for your business. With a very simple approach, and extremely cost effective method, we have made the process of getting your own website as easy as ordering a pizza!

You may have considered your own site in the past, and maybe you were overwhelmed by the options available, or the price tag associated with your custom site. Maybe you have even tried to create your own site, or asked a friend for help. Well, there's a good chance that it wasn't a very positive experience.

At Alternative Aspect, we believe you deserve an alternative. We have found your solution! We have designed our own standard template, reduced hosting costs to a minimum, and set up a process to get you online as quickly as possible. 

Alternative Aspect's SmallBusinessSite is meant to be simple, clear, and useful!

Success at SOHO Rochester 2009

Our blitz into the Rochester market was a great success. We were positively surprised with the turn out and, despite the cold and rain early in the day, the attendance remained steady throughout the entire show.

Although we have attended SOHO many time in the past years, this was our first year exhibiting. We received very positive results and had many engagements with new faces that we were happy to meet with. Olga and Brian presented our solutions with pride.

Web design seemed to be a very popular topic with most of the attendees, as many businesses are becoming aware of how important an online presence can be. We demonstrated some examples from our portfolio, and explained how we can help to make a business successful. Our affordable business startup packages were created with the small office/home office in mind. We believe every business, regardless of size, should have their own space on the internet, and our goal is to make it happen.

Alternative Aspect is open for Business

After nearly a year of planning, we are ready to open our virtual doors for business. This is an exciting day for all of us!
We have been working very hard to prepare, and we are scheduling the official launch date for March 23, 2009.

Our branding includes the change of email address and website domains from altaspect.com to alternativeaspect.com.
We are opening our doors for business in the United States and Germany on March 23, 2009.

Alternative Aspect
PO Box 266, Bergen, NY 14416
(585) 200-3110 www.alternativeaspect.com

SOHO Event in Rochester, NY

April 1, 2009 9:00AM - 4:30PM
Rochester Riverside Convention Center
123 East Main Street
Rochester, NY 14604


The event is a showcase with over 100 display booths of products, services, and resources for Small Business. There are presentations with small business topics. Enjoy the Network Rochester Reception from 3pm to 4:30pm with free food sampling and entertainment plus win prizes including roundtrip airfare for two anywhere in the continental United States courtesy of VIP Travel Services.

For complimentary tickets click here.

This year Alternative Aspect will be presenting solutions in Booth 418. Live working demonstrations of hosted email, website designs, and more.
For more information about SOHO, check out their website at sohorochester.com.